Let us take care of everything email + sms
Keep Your Happy Customers with Our Done-For-You Email Marketing
Growing eCommerce stores trust us to help them accelerate and systematize their Klaviyo growth. We can work with you on one-time projects like setting up your basic e-commerce flows and transactional emails or for ongoing support with your campaigns.
Email Stages
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Welcome Flow
A sequence targeting a 2.5% conversion rate, our goal is to introduce customers to your brand, showcase offerings, and drive potential sales.
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Abandonment Flow
Recover connections and potential sales with these personalized emails. Aiming for a 2.5% conversion rate for finalizing shopping carts, and a 1.1% re-engagement rate for those who abandon browsing your site.
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Post Purchase Flow
Confirmation/Thank You emails confirm transactions, give reassurance, and offer valuable information to build trust. The objective is to achieve a 0.35% conversion rate, fostering brand loyalty or even some encouragement to make another purchase.
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Winback Flow
These emails let customers know you've noticed their absence, maybe by offering a discount. They're designed to rekindle engagement with those who’ve dropped off and encourage a response so you know they’re still interested.
. Our Email Flow Services .
. Our Email Flow Services .
The welcome flow is the first set of emails sent to new subscribers. They tell your brand story, introduce your founder, explain your process, and the value of your products. They’re a great way to build interest and trust in your brand. They’re usually highly engaged, with an average open rate of 55% across all industries.
While many brands use a discount or special offer to entice potential customers onto their mailing list, the welcome sequence shouldn’t just be about selling. That said, they do drive impressive sales as well, with an average conversion rate of 2.38%.
Example of our typical welcome flow:
Email 1: Introduce customers to your brand story and/or founder.
Email 1: Introduce customers to your brand story and/or founder.
Email 2: Explain the value of your product offerings
Email 3: Give a limited-time offer to those who haven’t purchased yet.
Welcome Email Flows
These personalized emails are your brand's second chance to connect with potential customers. They help revive engagement and recover potential sales and typically have a 2.5% and 1.1% conversion rate for customers that have abandoned shopping carts or browsing.
Here’s how we approach these flows:
Abandon Cart
Email 1: Remind your customer they left something in their cart.
Email 2: Let them know their cart will expire soon.
Abandon Browsing
Email 1: Remind your customer of the products they viewed with a clear call-to-action.
Email 2: Give them a compelling incentive to take action before it's too late.
Abandon Email Flows
Post Purchase Flow
A Confirmation/Thank you flow is really an investment in your customer connections. Sales are most definitely important but this flow is more about relationship building after a purchase and answering common questions, and as a result, prevents additional customer service work. We keep your customers in communication with your brand after a purchase confirming transactions, giving reassurance, and offering valuable information to build trust.
An example of our typical welcome flow is:
Email 1: Personalized thank you notes immediately after purchase for first time buyers or repeat buyers.
Email 2: An email to let the customer know that their order has been processed and items have been shipped.
Email 3: Ask for feedback and encourage your customer to write a review.
Winback Flow
Revive a connection with your inactive audience using a win-back flow. These emails let customers know you've noticed their absence, maybe by also offering a discount. They're designed to rekindle engagement with those who’ve dropped off and encourage a response so you know they’re still interested.
Our approach involves these strategically timed emails:
Email 1: Showcase a few of your best products and a small discount for their next purchase.
Email 2: Remind customers about the incentive from the first email. With a sense of urgency plus more of your best products.
Email 3: Remind your customers it’s their last chance to take your offer. There’s a final call to action to re-engage, change their email preferences, or unsubscribe.
Harmonizing with Your Brand
We're all about keeping the harmony in your brand voice and image. Expect copy that not only resonates but also strikes a chord with your audience.
Your Email Campaigns
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Promotional Email Campaigns
We can Inform your audience about your new products or services, and help promote your special offers or exclusive content with these emails. They’re focused on converting subscribers into customers and fostering advocacy for your brand.
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Seasonal Email Campaigns
Those times it’s a good strategy to tap into high consumer activity. Seasonal campaigns make sure your outreach is strategically aligned with special times of the year.
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Newsletter Campaigns
Regular newsletters play an important role in building trust and long-term relationships with your customers. We can set you up with a new Klaviyo designed newsletter with info on the latest news, tips, or updates on your products or services
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Informational Email Campaigns
Designed to provide non-promotional updates like company announcements, surveys, or RSVPs, these emails serve as a one-to-many communication method, making sure your audience stays informed about your brand.
Let us take care of everything email + sms
With our range of done-for-you services, we can help convert new customers and retain your existing ones.
What We Do
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These are the foundation emails every e-commerce shop should have in place. This includes Welcome sequence, Browse Abandonment, Abandoned Cart, Post Purchase, Back-in Stock and Win Back flows.
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Make it stand out.
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
“It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.”
— Squarespace